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Navigate360 Resource Hub

Navigate360 is higher ed’s leading student CRM—a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

As a Navigate360 partner, you are part of the Student Success Collaborative, which means access to a close-knit community of peers, decades of research, an EAB Strategic Leader dedicated to your success, events designed to share best practices, and a detailed Help Center filled with customizable toolkits and guides. A full list of upcoming events can be viewed in the Events tab of the partners-only networking Community. You’re also invited to CONNECTED26, our student success and strategy conference taking place October 26-28 in Orlando, Florida.

Please reach out to your Strategic Leader or [email protected] with any questions.

Featured Resources

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    Student Success Annual Calendar

    The Student Success Annual Calendar provides suggested focus areas and activities throughout the year, to help you best focus your efforts and drive results.

     

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    Forage Promotional Toolkit

    Forage provides students with free day-in-the-life virtual simulations from leading companies and creates an inclusive path to successful early careers. Utilize this toolkit to help share Forage with your students.

     

    View Resource

Upcoming Events

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Roundtable

Real Results, One Year Later: How Partners Are Winning with Navigate360

Join us for this peer-led session! Institutions who have used Navigate360 for approximately one year will share early wins, proven strategies, and measurable outcomes, shifting the focus from implementation to value realization.
Roundtable

From Strategy to Scale: Using Technology to Operationalize Moon Shot Best Practices

Participants will examine how to use existing systems more intentionally to strengthen execution, close gaps between strategy and practice, and ensure more students benefit from the work already underway.
Roundtable

Navigate360 Product Update Webinar: Enrollment Success

Join leaders from Navigate360's Product Management & Development teams as they share what new innovations and improvements are coming next in Navigate360.

Past Events

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Roundtable

HBCU Quarterly Convening: Deep Dive on Journeys and Success Plans

Navigate360 institutions: We strongly encourage you to attend the Collaborative-wide webinar the day prior to this convening for foundational guidance and additional Journeys examples.
Roundtable

Strategy Spotlight: Graduate Programs and Navigate360/Starfish

Join colleagues across institutions for a focused conversation on advancing graduate student success.
Roundtable

New Sponsors’ Onboarding and Welcome

Dive into an understanding of our process for collaborative vision setting as we work towards your goals for impactful student success technology use and successful partnership.

Research and Insights

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Video

Presidents on Navigate360: Building a Sustainable Student Success Culture

In this panel discussion, three presidents share how EAB’s Navigate360 is helping their institutions respond to today’s student…
Navigate360
Tool

Enrollment CRM Diagnostic

This Enrollment CRM Diagnostic offers a quick, practical way to assess whether your current CRM is positioned to…
Navigate360 Enrollment CRM
Video

The CRM Implementation That Changed the Way University of Utah Approaches Student Success

Learn how the University of Utah aligned decentralized student success teams to create a unified, student-first support network…
Navigate360
Infographic

Navigate360: The AI Trail Guide for Enrollment

Learn how AI embedded in the Navigate360 CRM guides students and extends staff capacity across the enrollment journey.
Navigate360 Enrollment CRM
Tool

Protecting Early Career Outcomes in the AI Workforce

Use this playbook to strengthen student career preparation by planning for multiple future workforce scenarios over the next…
Navigate360
Infographic

Four Possible Futures for College Graduates in the AI Workforce

Explore four future scenarios for entry-level jobs shaped by AI and how institutions can prepare graduates for a…
Navigate360
Resource Center

Guide to Your Navigate360 Implementation

This site is your guide for a successful Navigate360 implementation. You’ll find what to expect, how to prepare,…
Navigate360
Insight Paper

The Future of College Graduates in the AI Workforce

Explore how AI is reshaping entry-level jobs and what it means for recent college graduates.
Navigate360
Insight Paper

5 Insights About Changing Student Preferences

By gaining a deeper understanding of prospective students’ needs, motivations, and behaviors, community college enrollment teams can more…
Navigate360

Blogs

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Blog

Sustainable student success strategies for higher ed leaders

Three college presidents share four lessons for building a sustainable student success model through connected support and real-time…
Student Success Blog
Blog

Financial aid season is about to get even more complicated

Improve financial aid coordination with 3 strategies to identify risk, support students, and boost retention using student success…
Student Success Blog
Blog

Five questions to ask about your enrollment CRM

Evaluate if your CRM still fits your enrollment strategy. Explore 5 key questions to assess costs, efficiency, vendor…
Enrollment Blog

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