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EAB Technology

Navigate360 Resource Hub

Navigate360 is higher ed’s leading student CRM—a powerful technology that unites administrators, faculty, staff, and students in a collaborative network that supports the entire student experience, from recruitment to career. Navigate360 is powered by over a decade of student success research honed from billions of student interactions—and now, it’s also amplified by AI. Navigate360 partners see graduation rate increases of 3% to 15% and a typical ROI of 5:1.

As a Navigate360 partner, you are part of the Student Success Collaborative, which means access to a close-knit community of peers, decades of research, an EAB Strategic Leader dedicated to your success, events designed to share best practices, and a detailed Help Center filled with customizable toolkits and guides. A full list of upcoming events can be viewed in the Events tab of the partners-only networking Community. You’re also invited to CONNECTED26, our student success and strategy conference taking place October 26-28 in Orlando, Florida.

Please reach out to your Strategic Leader or [email protected] with any questions.

Featured Resources

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    Student Success Annual Calendar

    The Student Success Annual Calendar provides suggested focus areas and activities throughout the year, to help you best focus your efforts and drive results.

     

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    Forage Promotional Toolkit

    Forage provides students with free day-in-the-life virtual simulations from leading companies and creates an inclusive path to successful early careers. Utilize this toolkit to help share Forage with your students.

     

    View Resource

Upcoming Events

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Cohort

Forage Community of Practice: Monthly Series for Forage Insider Partners

The Forage Community of Practice is an exclusive series for Forage Insider partners, designed to foster open discussion and collaboration around driving career and life success for students.
Roundtable

Strategy Spotlight: Cross-Unit Care in Action – How Institutions Coordinate Student Support Across Campus

As student needs grow more complex, institutions are rethinking how advising, enrollment, career services, and advancement teams collaborate around a shared student record.
Roundtable

Student Voice Without the Noise

Collecting feedback is easy. Acting on it at scale is not.

Past Events

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Roundtable

Getting Started with the AI Assistant for Students & AI Chat Agent

Discover how to successfully configure and elevate the AI Assistant for Students and AI Chat Agent—two AI-powered chatbots built to deliver accurate, institution-specific answers to student questions.
Roundtable

Hidden Biases and Smart Strategies

Artificial intelligence is transforming higher education—but thoughtful use is essential to ensure positive outcomes for all students.
Roundtable

CONNECTED25 Re-Run

EAB Lab Leaders will share real-world examples as well as a helpful takeaway worksheet.

Research and Insights

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Video

The CRM Implementation That Changed the Way University of Utah Approaches Student Success

Learn how the University of Utah aligned decentralized student success teams to create a unified, student-first support network…
Navigate360
Infographic

Navigate360: The AI Trail Guide for Enrollment

Learn how AI embedded in the Navigate360 CRM guides students and extends staff capacity across the enrollment journey.
Navigate360 Enrollment CRM
Tool

Protecting Early Career Outcomes in the AI Workforce

Use this playbook to strengthen student career preparation by planning for multiple future workforce scenarios over the next…
Navigate360
Infographic

Four Possible Futures for College Graduates in the AI Workforce

Explore four future scenarios for entry-level jobs shaped by AI and how institutions can prepare graduates for a…
Navigate360
Resource Center

Guide to Your Navigate360 Implementation

This site is your guide for a successful Navigate360 implementation. You’ll find what to expect, how to prepare,…
Navigate360
Insight Paper

The Future of College Graduates in the AI Workforce

Explore how AI is reshaping entry-level jobs and what it means for recent college graduates.
Navigate360
Insight Paper

5 Insights About Changing Student Preferences

By gaining a deeper understanding of prospective students’ needs, motivations, and behaviors, community college enrollment teams can more…
Navigate360
Insight Paper

Outpacing the New Federal Earnings Mandate

Four strategies to raise graduates’ earnings and protect aid eligibility, plus guidance on using technology to boost your…
Navigate360
Infographic

30 AI use cases for the student journey

See how Navigate360 with AI streamlines advising, automates student support, and frees staff to focus on meaningful student…
Navigate360

Blogs

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Blog

4 ways community colleges can turn alumni data into hiring pipelines

Discover 4 ways community colleges can turn alumni data into hiring pipelines to improve job placement and align…
Community College Blog
Blog

How community colleges can prepare graduates for an AI-disrupted workforce

AI is reshaping entry-level jobs. Learn how community colleges can boost career readiness, AI literacy, and workforce outcomes…
Community College Blog
Blog

Where your donor retention efforts fall short—and how to fix it

Improve donor retention with data-driven strategies, early risk signals, and personalized engagement to build lasting alumni relationships.
Advancement Blog

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