About Richard

Rich serves as the Executive Director over the consulting team supporting EAB’s 475+ Student Success members. His team partners with higher education institutions to implement student success technology, build coordinated care networks and, ultimately, optimize an institution’s student success efforts. Rich previously served at The Advisory Board Company as a strategic consultant to senior executives at hospitals and health care systems. He partnered with 50+ organizations to increase Emergency Department throughput, manage inpatient case management and maximize the revenue cycle.

Rich holds a Master of Business Administration from The Smith School of Business at The University of Maryland and a Bachelor of Science in Finance and Marketing from Georgetown University.

Areas of Expertise

Advising, Academic Affairs, Student Retention and Success, Degree Progress, Early Warning and Early Alert Systems,

Richard Staley

Executive Director

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