Improving student outcomes with data-driven advising and intervention

A case study from Georgia State University

Topics: Academic Affairs, Advising, Student Retention and Success, Degree Progress, Early Warning Systems

  • About: George State University is a public research university with a total enrollment of 25,945 and a six-year graduation rate of 51%. GSU has historically served large populations of low-income and underrepresented minority students.

  • Challenge: Ten years ago, GSU's six-year graduation rate hovered around 32% and was especially low for their growing population of Pell students. When Georgia joined Complete College America in 2011, GSU was required to implement a plan to improve student outcomes, with state appropriations tied to these improvements.

  • Solution: GSU saw an opportunity to target resources through structured, data-driven interventions such as course redesign, supplemental instruction, freshmen learning communities, and fee-drop grants. In 2012, GSU joined SSC and extended this data-driven approach to academic advising.

  • Impact: GSU's advisors use SSC on a daily basis, helping students make smarter decisions, reduce time to degree, and lower their risk—contributing to a 3% increase in six-year graduation rate since 2012.

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Making Impressive Gains Across All Student Populations

Creating a Culture Where Numbers Matter

Smarter Advising Sessions Positively Impacting Student Progress

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