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The Community College Blog
Expert Pick

Confessions of a community college secret shopper

In coordination with EAB members across the country, our research team conducted ‘secret shopping’ exercises at colleges in 25 states and catalogued over 800 hours observing and role-playing the new student experience.
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10 common student communications mistakes—and 3 tools to fix them
Keep students on track with our latest insights including out-of-industry analyses on effective emails, subject lines, and calls to action.
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Our most popular community college resources

Bringing Guided Pathways to Life

This resource offers EAB analysis of the Guided Pathways movement in the community college sector, identifies the most common questions about implementation, and offers over two dozen strategies for college leaders to bring the model to life at their institutions.


Avoid "Fight-or-Flight" Reactions by Redesigning the Onboarding Experience

College leaders can guide students to make optimal enrollment decisions and ultimately increase the likelihood of enrollment and completion by leveraging lessons from behavioral economics to redesign the onboarding experience. Explore the infographic.


How Navigate is Supporting Your Student Success Mission

Learn about the underlying principles of EAB's direct-to-student platform that offers community college students personalized yet scalable guidance based on their unique needs and goals.