Ann Forman Lippens is the practice manager for the Facilities Forum at EAB. Since joining the firm in 2011, she has led long-term research projects on deferred and preventive maintenance, space utilization, the evolution of design and building trends in higher education, P3s, and outsourcing. Currently, she is leading best practice studies on the total cost of ownership, project management workloads, and how to advance facilities’ impact on strategic priorities.
Prior to her work with the Facilities Forum, Ann worked as a research consultant with EAB’s Business Affairs Forum. In this role she researched university budget models, labor savings opportunities, and strategic fund priorities. Ann has also served as a senior researcher with the Advisory Board Company, where she researched HR department organizational structures, mass retirements, and performance management strategies.
Ann’s interest in education extends beyond her work at the EAB. She has dedicated over 200 hours to completing multiple pro bono research projects. In 2013, she examined issues regarding the community benefit function, culminating in her sharing her best practice insights at a presentation co-hosted by the Intermountain Healthcare and the Advisory Board Company. She earned her degree in Classics from Harvard University.