- How do institutions structure IT support for faculty research?
- How do administrators manage high-performance computing clusters?
- How do IT departments and other units recover the costs of providing IT services to researchers?
Information technology support for faculty researchers often requires tasks outside the normal realm of responsibility for information technology offices, such as high-performance computing management and visualization of large datasets with tools such as geographic information systems. This brief analyzes the staffing structures and cost-of-service recovery methods administrators use to support faculty who require research computing assistance. The brief also analyzes governance strategies for high-performance computing groups and methods by which IT administrators allow faculty to customize their systems without disrupting other central IT office activities.