Strategic Planning for IT Services

Topics: Information Technology, Strategic Planning

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Research Questions

  • What policies and priorities are outlined in institutional strategic plans for IT?
  • What processes do institutions use to develop strategic plans for IT, and who is involved?
  • Have administrators made progress towards strategic goals?


At many institutions, information technology departments develop a separate strategic plan to highlight campus-wide priorities for technology advancement. This brief provides an overview of  information technology-specific strategic plans and describes how administrators develop, implement, and update plans.

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