Digital Strategy Road Map, Part 3

Scheduling, Student Support, Regulatory Compliance, and Outsourcing

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About the Webconference

This session provides an infrastructure road map for scaling online education offerings, focusing on student support needs, academic calendar adjustments, legal and regulatory issues, and advice on external vendor selection and management.

Materials in this session will teach you how to:

  • Provide services to online students addressing a range of academic and administrative needs, highlighting the most effective mixes of self-service tools, on-demand assistance, and data-driven targeted interventions
  • “Untether” from the traditional academic calendar to expand curricular flexibility for students while avoiding common logistical pitfalls
  • Address risks including state authorization, ADA noncompliance, and online IP and copyright infringements

Presenter: Alexa Silverman