Meeting Student Demand for High-Touch Advising

Strategies and Implementation Tools for Elevating the Student Experience

Topics: Advising, Academic Affairs

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By reading this study, members will learn:

  • Profiles of sophisticated advising self-service tools to increase student academic and co-curricular intentionality
  • Innovative approaches to improving the quality and consistency of faculty advisor education and training
  • Models for engaging non-faculty advisors in collaboration with faculty and staff

Executive Summary

As today’s students arrive on campus with higher expectations than ever for high-touch advising service, they express widespread dissatisfaction with the lack of continuity and personalized care. At the same time, increasing demands for research and publishing leave faculty further disincented to devote time to advising. This study provides information and strategies to improve the quality of advising without increasing burdens on faculty time.

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