Improving Workplace Culture through Employee Surveys

Topics: Employee Engagement and Satisfaction, Human Resources, Administration and Finance

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Research Questions

  • How many questions were on the survey? What topic areas did questions cover?
  • Did the university hire an outside firm to administer the survey? Which one?
  • Who analyzed the survey results? What did the survey reveal about employee engagement?


Employee surveys can help administrators positively reform workplace culture by identifying key areas of employee discontent and corresponding potential policy improvements. This brief examines how four public institutions administer employee engagement surveys and analyze results; the report also describes how administrators leveraged surveys to drive changes in workplace culture. Format and oversight of employee surveys, the methodology of survey analysis, and differences between internally implemented and third-party-administered surveys are also examined.

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