Implementing Lean for Process Improvement

Strategies and Recommendations for Process Improvement in Financial Affairs

Topics: Cost Savings, Administration and Finance

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Research Questions

  • What motivated the decision to implement Lean for process improvement at other institutions?
  • What particular functions are targeted for improvement through Lean?
  • What steps are involved in Lean process improvement projects?

Summary

Increasingly, higher education institutions use Lean principles to revise administrative processes in order to improve service quality and reduce waste. This brief highlights strategies and considerations for implementing Lean in a university setting, including goals, outcomes, and common steps of Lean projects.