Increasing Efficiency in Admissions and Financial Aid Offices

Topics: Admissions, Enrollment Management, Staffing, Organizational Structures, Financial Aid, Administration and Finance, Revenue Enhancement, Tuition and Fees, Strategic Planning, Academic Planning, Academic Affairs

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Reorganization of admissions and financial aid offices and processes offers institutions improved student services and increased efficiency. This report examines admissions and financial aid office structures and operations at seven universities. It outlines their current structures, highlights strategies to increase efficiency, and explores transition strategies and outcomes.

Research Questions

  • How many staff work in admissions and financial aid offices at contact institutions?
  • What benefits and challenges exist for contacts’ office structures?
  • How do contacts manage administrative changes (e.g., space adaptation, budget reallocation)?