Residence and Ancillary Operations

At Canadian Institutions

Topics: Facilities and Operations, Administration and Finance, Auxiliary Enterprises, Bookstore, Athletics and Campus Recreation, Student Experience, Student Affairs, Organizational Structures

This is a preview of restricted content.

  • If you are an EAB member, please log in.
  • If you are logged in and still see this message, the content is outside your membership portfolio, and we invite you to learn more by contacting us.
  • If you are not an EAB member and wish to learn more, please contact us.


This research brief explores the structural organization of residence and auxiliary services at Canadian institutions. Reporting lines are outlined and advantages and disadvantages of various organizational structures are discussed.

  • Key observations from our research:

    1. Most institutions organize ancillary services under the purview of an Executive Director who reports to the Vice President for Administration and Finance.

    2. Sports facilities and health and wellness centers do not typically operate under ancillary services despite their generation of external revenue.

    3. Organizational separation from the core of the institution provides the autonomy necessary to operate true, revenue-generating businesses.

    4. Contacts report a continuous effort to dispel the notion that their operations do not contribute to the institutional mission.