The first approach in metrics selection: Screen your data

By Kimberly Rose

In order to determine which administrative unit functions they should invest resources in, unit leaders must identify core metrics that best measure unit performance. However, given the countless ways to measure performance, unit leaders often struggle to choose the metrics that truly evaluate operational effectiveness.

The first step in identifying unit core performance metrics is to eliminate metrics that do not pass certain pragmatic screens. Specifically, unit leaders should set aside any measures that are updated infrequently, based on untrustworthy data sources, or are potentially confusing to unit leaders and staff.

Four pragmatic screens you can use to eliminate data metrics quickly are outlined below. The first two screens—accessibility of data and frequency of tracking—serve as a litmus test to confirm the availability of data at regular intervals. The second two screens—reliability of data and communicability of concept—test quality and metric relevance.

Suggested Pragmatic Screens

Suggested Pragmatic Screens

Applying a reality check

To help leaders test metrics against the four pragmatic screens, we’ve compiled a series of red flag questions to consider for each screen.

Reality-Check Red Flag Questions

Reality-Check Red Flag Questions

Download the full questionnaire

Are you ready for digital? Take this self-assessment to find out.

Administrative units are being asked to provide more data and insight, but building a data-driven institution doesn't happen overnight and assessing your campus's progress can often feel like guesswork.

Take the Data and Analytics Self-Test to score your institution's digital maturity and pinpoint areas of strength and opportunities for improvement. Get your copy.

This is a preview of restricted content.

Full access to this content is reserved for Business Affairs Forum members. Log in now or learn more about Business Affairs Forum.

Next, Check Out

Selecting Core Performance Metrics

  • Manage Your Events
  • Saved webpages and searches
  • Manage your subscriptions
  • Update personal information
  • Invite a colleague