Shared Services

Insight Centers

Topics: Administration and Finance, Administrative Service Delivery Models, Shared Services

Realize the Productivity Gains of Sharing Services

Because of their decentralized organizational structures and autonomous cultures, institutions of higher education often struggle to realize productivity gains from sharing, standardizing, and automating administrative services that are now commonplace in private industry and government.

However, many institutions are beginning to see progress through planned ERP upgrade cycles, increased comfort with technology among faculty, and a heightened awareness of the benefits of self-funded academic priorities. Combined with administrative savings, these signs of progress make campuses more open to new delivery models that promise service at a lower cost.

These resources showcase lessons learned and initiatives other institutions are using to overcome budgetary and cultural issues to shared services implementation, profiling the pros, cons, and organizational investments required for different migration paths and levels of end-state service consolidation.

What Your Peers are Asking

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