Developing a Data-Driven University

Strategies and Best Practices for Increasing Reporting and Analytical Capacity to Improve Institutional Effectiveness

Topics: Executive Dashboards, Data Driven University, Administration and Finance, Administrative Dashboards, Academic Dashboards, Advancement Organizational Structure, Advancement

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By reading this study, members will learn:

  • How do we get the campus to work off a common fact base?
  • What resources and strategies are available to increase analytical and reporting capacity?
  • How do we ensure that end users are adopting the analytical tools deployed across campus?
  • What incentives do we need to put in place to ensure that decision makers are consistently managing by the numbers?
  • What is the current state of academic analytics in higher education? Where are other universities starting?

Executive Summary

Ask a chief business officer why her institution struggles to make progress on long-standing goals to redesign support processes, optimize capital investment, and reallocate resources among programs and schools, and the answer is likely to come down to data. Absent credible data on the costs and contributions of core and support activities, and as higher education adjusts to a “new normal,” few universities think they can make persuasive cases for change to unavoidably difficult resource decisions. For this reason, a growing number of institutions are investing in data and analytics as critical change-management tools.

At the request of members, the Roundtable completed a major research study to profile the dashboards, key performance indicators, and business intelligence capabilities that are emerging as the new gold standard for university decision support.

The Rising Demand for Data-Driven Decisions