Centralizing Technology Services

Topics: Community College, Information Technology, Organizational Structures, Administration and Finance, Facilities and Operations, Data Management, Emerging Technologies, IT Governance

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Many institutions are moving to a centralized technology organizational structure to maximize efficiency and highlight the importance of information technology to institutions’ strategic initiatives. This report profiles structures of central technology offices at several community colleges and other public institutions, offering perspectives on the role of the chief technology officer and paradigms for prioritizing technology decisions.

Research Questions

  • How are centralized technology offices organized to deliver services and support to faculty, staff and students?  
  • How are technology functions prioritized and coordinated?