The Future of Academic Advising

Delivering High-Impact Guidance at Scale

Topics: Community College, Academic Affairs, Advising, Academic Planning

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Executive Summary

Budget cuts and a recession-driven enrollment spike have left most colleges with student-advisor ratios quadruple that of professional recommendations. This diminished academic counseling capacity comes at a time when demand for advising services has never been greater. Student needs are more diverse, course catalogues are more complex, and the costs of veering off credential path are at an all-time high. This research initiative examines how leading colleges are breaking the trade-off between high-touch service and budget realities, identifying the services most likely to make an impact on student graduation and the technologies required to deliver them in a scalable manner.