Effective Outsourcing

When, Where, and How to Outsource Facility Operations

Topics: Administration and Finance, Facilities and Operations, Outsourcing, Administrative Service Delivery Models

This is a preview of restricted content.

  • If you are an EAB member, please log in.
  • If you are logged in and still see this message, the content is outside your membership portfolio, and we invite you to learn more by contacting us.
  • If you are not an EAB member and wish to learn more, please contact us.

Summary

Increasingly, colleges and universities are exploring outsourcing as a way to control costs. Although outsourcing is not the right answer for every school or every position, institutions sometimes find that certain work—including in facilities departments—can be completed more efficiently and effectively by outside contractors.

This research brief examines:

  • Possible advantages of outsourcing
  • Possible disadvantages of outsourcing
  • Why outsourcing facilities often makes sense
  • How to choose the right roles to outsource
  • How to begin the process of outsourcing