Meeting Resources

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Meeting Speeches

EAB State of the Industry

EAB State of the Industry

Explores the key enrollment, demographic, and competitive trends creating downward pressure on net tuition revenue. Also considers what new roles senior facilities officers must adopt to modernize operations and planning and adapt to changing industry needs.

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Tackling the Talent Crunch in Facilities Management

Tackling the Talent Crunch in Facilities Management

Explores strategies to tailor recruitment efforts for diverse constituencies and cultivate non-traditional pipelines. Pus, how to scale formal and informal apprenticeship programs and leadership development efforts.

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The New Facilities Dashboard

The New Facilities Dashboard

Provides tactics to build a facilities dashboard, from selecting the right metrics, setting principled targets and triggers, and sharing data in an appealing, intuitive layout.

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Advancing Facilities Impact on Strategic Goals

Advancing Facilities Impact on Strategic Goals

Provides strategies to elevate campus perception of facilities value by better calibrating limited resources to match customer priorities. Explores how to use tools like master planning and capital planning to showcase Facilities impact on strategic goals.

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Supplemental Materials

EAB State of the Industry
EAB’s State-by-State Analysis of Demographics, Affordability, and Appropriations

Tackling the Talent Crunch in Facilities Management
Clemson University Recruitment Advertising Guide

University of Colorado Anschutz Total Compensation Snapshot

University of Colorado Boulder Total Compensation Calculator

University of Oklahoma Benefits Sell Document

University of Colorado Anschutz Student Trades Internship Position Description

University of Colorado Anschutz Student Trades Internship Course Schedule

University of Arizona Apprenticeship Position Descriptions

University of Colorado Boulder Labor Trades and Crafts Trainee Position Description

University of Colorado Boulder Engagement Survey Overview

Pepperdine University Living Pepperdine Standards

EAB Behavioral Fit Interview Guide

University of Georgia Basic Lead Curriculum

University of Georgia LEAD Curriculum

Texas A&M University Position Descriptions

Texas A&M University Training Checklist

The New Facilities Dashboard
These resources represent example Facilities dashboards as defined by EAB. Please note that some institutions may call their tool by another name (e.g., a scorecard).
Arizona State University Energy Dashboard

DRAFT: Facilities Data Dictionary

California State University—East Bay Facilities Management Dashboard

Columbia University Sustainability Dashboard

Northwestern University Facilities Management Dashboard

Northwestern University Vertical Transportation Equipment (VTE) Dashboard

The New School Sustainability Dashboard

University of Minnesota Classroom Utilization Dashboard

University of Washington Facilities Management Scorecard

Western Michigan University Facilities Management Dashboard

Advancing Facilities Impact on Strategic Goals
Cal Poly Fall Summit Open House Agenda

University of Alaska Fairbanks Maintenance Road Show

Facilities Forum Capital Project Planning Toolkit

Tulane University Stakeholder-Centric Process Map

University of Colorado Boulder Capital Project Cost Calculator

University of British Columbia Charter Template Example

Website Navigability and Comprehensiveness Audit

University of Minnesota Facilities Management Custodial Service Levels

University of Minnesota Facilities Cost Pool

University of Minnesota Waste and Recycling Standards

University of North Carolina Chapel Hill Service and Repair Rate Schedule

University of Virginia Work Order Request Form

University of Minnesota Facilities Management Response Time Standards

University of Pennsylvania Customer Work Request View

Five Principles of Customer Service

Facilities Scorecard Template

The Ohio State University Facilities Scorecards

University of the Fraser Valley Facilities Scorecard

University of West Georgia AVP Campus Planning and Facilities Scorecard

University of North Carolina at Charlotte Facilities Management Balanced Scorecard

University of the Fraser Valley Space and Renovation Planning Process Map

University of British Columbia Capital Planning and Prioritization Process Presentation

University of Calgary Faculty of Nursing Master Plan

Publications

Performance Improvement Toolkit | Download.

A Six-Volume Series Exploring the Future of Campus Design | Order free hard copies.

Campus 2025 Infographic Poster | Download or order free hard copies.

Addressing Your Deferred Maintenance Backlog Poster | Download or order free hard copies.

100 Tactics to Fund Capital Renewal Poster | Download or order free hard copies.

Campus Design Toolkit | Download or order free hard copies.

Working with Academic Leaders to Improve Space Utilization | Download or order free hard copies.

Shifting the Balance from Reactive to Preventive Maintenance | Download or order free hard copies.

Addressing Increasingly Complex Deferred Maintenance Decisions | Download or order free hard copies.

Tackling the Deferred Maintenance Crisis | Download or order free hard copies.

Capital Renewal Funding Playbook | Download or order free hard copies.

Taking Space Offline | Download.

Optimizing Outsourcing Arrangements in Facilities | Download.

Facilities Communication Toolkit | Download.

Navigating Public-Private Partnerships | Download.

Enhancing Space Data Collection and Validation | Download.