Many institutions are using or considering switching to a zone maintenance model, in which designated groups of facilities workers serve as first-response units for building “zones.” of buildings. These groups proactively visit each building in their zone on a weekly (or even daily) basis and independently handle minor maintenance and repairs, with little involvement from the central facilities office.
Successful implementation of zone management requires not only the appropriate zone team, but clear coordination protocols with central facilities and client departments.
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Facilities Zone Management