An executive-level scorecard is a document that presents the progress of principled metrics toward institutional goals. The purpose is to demonstrate and communicate the alignment between Facilities activities and the institution’s strategic goals—external audiences should be able to quickly and clearly see the institution’s strategic objectives, Facilities’ corresponding initiatives, and Facilities’ performance on associated progress measures. Because of its wide-ranging impact, Harvard Business Review called the balanced scorecard one of the 75 most influential ideas of the 20th century.
To help leaders create impactful executive-level Facilities scorecards, this publication details three essential steps:
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