Developing a 21st Century Admissions Office

Topics: Admissions, Enrollment Management, Organizational Structures

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Increasing pressures on admissions offices, such as increasing numbers of out-of-state and international applications, compel directors to redesign processes and improve office structures. This report profiles admissions offices at six highly selective research universities. It explores organizational structures and operations to identify more effective admissions processes. The report also details transition strategies and outcomes.

Research Questions

  • What structures do contacts employ to organize staff?
  • What strategies adapt admissions office structures and operations to increased numbers of out-of-state and international applications?
  • How do contacts manage administrative changes?