Student Success and Retention through Offices of Diversity and Multicultural Affairs

Strategies for Academic Collaboration and Program Development

Topics: Diversity and Multiculturalism, Student Experience, Student Affairs, Academic Support Programs, Special Populations

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As higher education comes under increasing scrutiny in terms of student retention, multicultural affairs administrators identify strategies to prove program value and increase academic student success.

This brief examines how institutions affect multicultural student retention and success. More specifically, it examines how offices of multicultural affairs partner with academic departments, translate cultural identity programming into student success, and assess unit offerings in terms of student retention.

  • Key observations from our research:

    1. Academic and retention-based programming should foster campus student identities and avoid creating student reliance on multicultural affairs office programming and resources.

    2. Academic partnerships involve multiple communication channels and do not always result in faculty-based lectures.

    3. Multicultural administrators engage with administrative departments to maximize program reach.

    4. Mentorship programs remain the most effective retention and academic success initiative for multicultural affairs offices.

    5. Integrate LGBT initiatives and perspectives into broader multicultural programs.

    6. Assessment data from surveys and institutional collections reshapes office programming and support services.