Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

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Executive Summary

In the wake of tragedies on several campuses across the U.S., many institutions formed interdisciplinary behavioral intervention teams (BITs) to support and track students of concern. As the number of students coming to college with mental health and personal support needs continues to increase, these teams risk becoming overwhelmed by rapidly expanding caseloads.

In this study, we identify best practices for expanding the referral network and streamlining the information gathering and tracking process. The study includes guidance for BITs regarding campus outreach, recordkeeping, and case management models.


By reading this study, members will learn:

  • How to recalibrate BIT training outreach
  • Techniques for branding one-stop BIT referrals
  • Ways to formalize BIT processes
  • Best practices for consolidating case information
  • Strategies for monitoring complex cases
  • How to link BIT work to student success

Essay