Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

“All Roads Lead to Rome”

Best Practice Approach: All Referrals Funneled to a Central Location

The Forum’s analysis demonstrates how best practice institutions create a one-stop shop for a variety of referral channels. Research contacts revealed different patterns of channel usage with no real consistency across institutions. Given the variability of referrer preferences, the Forum suggests that BITs maintain multiple channels that all feed into the team’s designated point of contact.

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Practice #3: Central Point of Contact

Creating a One-Stop Referral Portal