Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Providing Instant Feedback

Auto-Reply Emails Establish Immediate Connection with Referrer

The least resource intense option for post-referral communication is an auto-reply message. For schools using a dedicated email address or an online referral form, this message is relatively easy to create. The Forum recommends teams interested in this approach review the example below that is adapted from NaBITA’s recent publication, The Book on BIT.

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Closing the Feedback Loop

A Personal Touch at Harper College