Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Instant Notification about New Referrals

Saint Joseph’s University’s Team Receives Automatic Alerts

In conducting this research, the Forum surfaced three ways to speed up BIT information gathering and communication. The first strategy is implementing auto-alerts to swiftly notify all group members when a referral is received through an online form or dedicated email address. These alerts can either be a copy of the referral form or a database notification that prompts team members to login to view the new case. 

Once they received an auto-alert, BIT team members at Saint Joseph’s University are expected within a defined timeframe to gather information from their areas and report their findings to the team’s chair. Key benefits of this approach include faster information gathering and the ability to conduct more action-focused discussions during regular team meetings.

Instant Notification about New Referrals

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Practice #10: Referral Auto Alerts

The Inefficiencies of Universal Care