Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Implementing a Successful Recordkeeping System

Lessons Learned from Fellow Practitioners

The Forum’s work demonstrates that choosing a BIT recordkeeping system is only the first step. To have a successful implementation, teams must make a commitment to use the database on a regular basis and to track information in a consistent manner. Interviewees also stress the importance of a developing a superuser who can ensure the campus gets maximum value out of the system. This person can help answer basic questions, run reports, and train new users on the system. 

Overall, the Forum believes that the key benefits of recordkeeping (such as an audit trail, historical records, and longitudinal data) make this tactic worthy of serious consideration by colleges and universities across North America. As a result, the Forum recommends that members evaluate recordkeeping systems including Excel spreadsheets, homegrown databases, and vendor products in order to identify a method that fi ts best with their team, mission, and institutional culture.

Implementing a Successful Recordkeeping System

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The CARE Module

Monitoring Complex Cases