Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

The CARE Module

Symplicity Incorporates a BIT Component into Advocate System

Symplicity’s CARE Module is part of their broader suite of products for colleges and universities. Created as an add-on to the Advocate system, the CARE Module allows universities to capture and track BIT work. Interviewees pointed to the interactive dashboards and preloaded reports as key benefits as well as staff members’ familiarity with Symplicity’s interface through their products for other units such as career services or residence life. 

The CARE Module also includes a student survey feature, which allows teams to automatically send surveys to students when a case closes so they can get feedback on his or her experience with the process. Although practitioners may not wish to use this functionality in every case, the Forum believes this feature might help teams ramp up their assessment efforts and collect systematic feedback from students who interacted with the BIT.

The CARE Module

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Building on a Conduct Background

Implementing a Successful Recordkeeping System