Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Too Little Information, Too Much Time

Current Team Processes Delay Information Gathering and Follow Up

The Forum’s research illustrates how information gathering, communication, and follow-up with relevant campus stakeholders is one of the most time consuming pieces in responding to students of concern. At most institutions, the status quo is that little or no information about inbound referrals is shared with the BIT before the regularly scheduled meeting unless the situation is urgent. 

This approach not only delays the information gathering process but it also bogs down BIT meetings. As a result, the meeting discussions tend to focus more on coordinating student outreach, gathering key intelligence, and reporting findings, rather than proactively brainstorming next steps and action plans.

Too Little Information, Too Much Time

+ Download Graphic

Understanding Your Current State

Practice #10: Referral Auto Alerts