Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Practice #8: Training Models

Ongoing Training, An Essential Part of BIT Work

Various Models Help Teams with Skill Development

Experts argue that regular team training creates a strong foundation for BIT work and helps the group function effectively. As a result, the Forum urges teams to conduct training at least once a year and sees that as the bare minimum for process effectiveness. Whenever possible, the Forum suggests BITs consider implementing more robust training programs.

Ongoing Training, An Essential Part of BIT Work

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Looking Beyond the Institution to Boost Skills

Leveraging Regional and National Resources

The Forum recognizes that securing funds for BIT training can often be challenging for teams. Many interviewees noted that their group does not have an official budget so it can be difficult to secure resources for conferences, webinars, and onsite consultants. To help address this issue, the Forum recommends institutions leverage internal and community resources in order to provide targeted training and ongoing professional development for BIT members.

Looking Beyond the Institution to Boost Skills

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What Constitutes BIT Success?

Team Performance Difficult to Quantify and Evaluate

The final component of an efficient BIT process is a mechanism to assess team performance. Forum research demonstrates, however, that assessing BIT performance is incredibly challenging due to the difficulties in quantifying non-events. As a result, few schools invest time and effort in evaluating team performance, assuming the existence of the BIT and the lack of major incidents means that they have a well-functioning group.

Throughout this research, interviewees touched upon a variety of problems with their BIT, many of which may not be readily observable to people outside the group. For example, they highlighted communication difficulties, undefined roles, personality conflicts, and unrealistic expectations as issues that often hinder teams in their work with students of concern.

What Constitutes BIT Success?

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Practice #7: Role Definitions

Practice #9: Performance Audit