Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Looking Beyond Retention and Graduation

Additional Assessment Metrics

While retention and graduation are the easiest indicators to measure, Forum research shows that there are other, less concrete indicators that can be explored around student success. For example, some BITs have started tracking a student’s pre- and post-intervention GPA in order to see whether there is a meaningful change.

Although there is skepticism about whether GPA can be directly connected to BIT interventions, some teams have added this indicator to the regular metrics they track for student cases in order to see if they can draw any broad conclusions over time.

Interviewees also report it can be diffi cult to explain how withdrawals and medical leaves constitute success to senior administrations focused on retention and graduation numbers. A few schools, however, try to shed light on data regarding leaves, withdrawals, and readmissions to foster a more nuanced discussion. Potential findings might include longitudinal trends around the average time away on leave, the percentage of students returning, and the fi nal outcomes for returning students of concern.

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Connecting BIT Work to Student Success

Documenting Student Attitudes and Experiences