Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

“Results Data is Nice to Have But…”

Common Reasons Why Teams Lack Assessment Initiatives

Forum research illustrates that few BITs currently dedicate time to data collection and results communication. When pressed to explain this oversight, some interviewees suggest that senior administrators are not interested in receiving granular data while others highlight growing caseloads, noting that they are too overwhelmed to aggregate and share key metrics.

As a result, BIT work usually remains invisible on campus with many institutional leaders unaware of the amount of time, effort, and resources invested in supporting students of concern.

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A Troubling and Surprising Gap

Practice #16: BIT Operations KPIs