Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Expanding Case Management Models on Campus

EAB Research Highlights Two Primary Approaches

Forum research shows that innovative institutions are increasingly developing supplemental resources with the time, bandwidth, and skill set to monitor long-term and complex cases. The Forum’s work reveals two models for providing this type of care: Assigned Case Leads and Dedicated Case Manager.

+ Download Graphic

Practice #14: Student-Facing Case Management

Model #1: Assigned Case Lead