Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Facilitating a Smoother Return

Proactive Outreach and Support Fosters Student Success

One institution that stands out in proactively working with and supporting returning students is the University of South Florida. Their Students of Concern Assistance Team helps students voluntarily withdraw from classes for medical or psychological reasons. As part of that program, students agree to a return process in which they meet with a case manager and submit treatment forms from their community provider.

During the meeting with the case manager, the student discusses their time away from campus, their readiness to return, and their ability to function autonomously and independently. The meeting focuses on identifying resources for the student’s success.

Students who participate in the process described above are not reapplying to the institution. They are simply returning and have a flag placed on their registration until they complete the agreed upon process. At USF, students remain “active students” for three semesters after a leave.

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Left in the Dark

Linking IT Work to Student Success