Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Left in the Dark

Teams Typically Unaware of Returning Students

While semester pull-ups and watch lists improve communication around ongoing cases, BIT data gathering and tracking tends to end when a student goes on leave or withdraws. Typically, teams record the outcome and close the case in the recordkeeping system. As a result, many teams are unaware when a former student of concern returns to campus. This information gap means that teams often miss an opportunity to proactively connect with the student before their return.

Forum interviewees suggest one way to address this information gap is to have a hold or flag placed on the student’s file so that when they return from leave or are readmitted the BIT is automatically alerted.

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Symplicity Advocate’s SympScore

Facilitating a Smoother Return