Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Shifting the Referral Paradigm

Emphasizing Student Success Helps Destigmatize Referrals

While training sessions help communicate key information about the BIT, these presentations also play an important role in de-stigmatizing referrals. Some campus constituents may be skeptical about the team’s purpose, downplay their concern because they aren’t an expert, or fear that reporting a student will ruin their academic career. To alleviate these concerns, the Forum recommends positioning identification and referral as part of student success.

Everyone at the institution has a vested interest in student success, which can make individuals more willing to look for concerns and submit referrals. Marketing the team under the heading of student success, however, requires that teams scrutinize their branding, examining elements such as group name, mission statement, language choices, and training content.

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Less Is More

Focusing on Student Success