Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Simple, Direct, and Visible

Supplemental Materials Provide Need-to-Know Information in a Pinch

While training sessions are an important first step, people also need quick reference materials they can consult when they are worried about a student and contemplating next steps. One popular tactic for supplemental materials is the quick reference folder that many institutions have developed across the past few years. These folders are either given as training takeaways or mailed to all faculty and staff members annually.

The University of South Carolina is one of the institutions who developed a quick reference folder. They launched their folder initiative in 2010 and distributed 5,500 folders to faculty and staff members in the first year. They continue to handout folders each fall at new faculty and TA orientation. Folders are also left in high-traffic offices such as the center for teaching excellence and the graduate school.

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Focusing on Student Success

Concise Information, Clear Next Steps