Responding to Students of Concern

Best Practices for Behavioral Intervention Teams

Topics: Student Affairs, Student Health and Wellness, Mental Health and Counseling, Student Health Centers, Alcohol and Drug Use, Student Experience, Special Populations, Academic Support Programs

Understanding Your Current State

Number of Yes Responses

0-2 Minimal Outreach: The BIT does not reach many audiences on campus. Few campus constituents know how to identify, respond to, and refer students of concern.

The Forum strongly recommends that institutions in this category create a Dedicated BIT Website with clear information about how to identify students of concern, what to do in an emergency, and how to refer students of concern to the BIT.

3-5 Standard Outreach: Some faculty and staff are generally aware of how to identify students of concern and typically make referrals to Student Aff airs leaders.

The Forum recommends that institutions in this category develop Quick Reference Materials such as brochures or 911 folders to quickly increase campus awareness regarding students of concern and the BIT referral process. Additionally Just in Time Reminders (via email or campus mail) will help generate timely referrals at high-stress points during the academic year.

6-8 Advanced Outreach: Most faculty, administrators, and staff know about the BIT and understand the referral process. As a next step, some institutions are launching additional outreach campaigns to raise mental health awareness among students, parents, and community members while senior leaders at other universities are providing more specialized training to staff members who work closely with students of concern.

Institutions that fall into this category may consider implementing Role-Based Differentiated Training in order to address the varying needs for information and expertise across campus.

Diagnostic Questions

Creating a Culture of Referrals