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Roadmap

Design Better Workflows with Five Process Improvement Steps

Formalized process improvement steps and buzzwords can be difficult to translate into higher ed’s culture. Instead, follow five, jargon-free process improvement steps that every exercise should include. As your campus becomes more experienced in its process improvement journey, you may develop homegrown tools and resources—but these five steps should always remain your baseline.

Key Insights

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As your campus becomes more experienced in its process improvement journey, you may develop homegrown tools and resources—but the five steps outlined in this Roadmap should always remain your baseline.

  1. Assemble the right people
  2. Map the current state
  3. Collect current-state data
  4. Design the future state
  5. Develop a process improvement implementation plan

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