Ease the Transition to Shared Services with a Plan for Change Management Hurdles
Designing an organizational model that reflects campus priorities is an important first step in any shared services journey. But bringing this vision to life is more difficult than moving lines on an org chart. Crafting a shared services implementation plan tailored to the culture of your campus can help to reduce the impact of common change management hurdles.
Key Insights
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Crafting a shared services implementation plan tailored to the culture of your campus can help to reduce the impact of common change management hurdles.
In this guide:
- Deploy a multi-channel communication strategy
- Codify business processes and staff responsibilities
- Focus on customer service
- Incrementally introduce shared services on campus
- Dispel fears of the unknown among staff
- Prove the ROI of shared services
Insights and best practices for partners
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