Optimize Your Facilities Outsourcing Arrangements

Key Insights

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Higher education leaders increasingly view outsourcing as a way to relieve growing financial and staffing pressures facing facilities departments. Effective outsourcing arrangements have the potential to provide several benefits to campus, including reduced costs, increased levels of service, and more streamlined processes.

However, pursuing more extensive outsourcing relationships is a new and challenging exercise for most institutions. While Facilities outsourcing is common among private companies, higher education’s different characteristics and goals make it impossible to directly apply lessons learned from the private sector.

In this guide:

1. Determine the feasibility and viability of outsourcing a function
2. Evaluate potential outsourcing service providers
3. Avoid detrimental language in outsourcing contracts
4. Implement oversight processes to manage vendor relationship