Avoid "fight-or-flight" reactions by redesigning the onboarding experience


EAB researchers interviewed hundreds of community college students across the country to understand their experience during onboarding, the period of time between application and the first day of class. What emerged was a wide range of stressful situations the typical new student encounters during his or her first few interactions with the college. Unfortunately, these stressors often elicit “fight-or-flight” responses that threaten students’ enrollment and long-term success at the institution.

Discover an easy, low-cost way to reduce the stress of onboarding for your students

College leaders can guide students to make optimal enrollment decisions and ultimately increase the likelihood of enrollment and completion by leveraging lessons from behavioral economics to redesign the onboarding experience.

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Learn more about Navigate

SSC-Navigate helps community college leaders meaningfully increase enrollment and graduation rates by engaging students in guided, personalized pathways to graduation. Our student-facing platform supports students from day one. Based on each student’s unique interests, goals, and changing circumstances we create personalized academic pathways to prevent early attrition. Learn more about how Navigate can help your students, from onboarding onward.

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Eliminating Enrollment Pain Points

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