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What is a student success management system?

The SSMS is an enterprise-level technology that links administrators, advisors, deans, faculty, other staff and students in a coordinated care network designed to help schools proactively manage student success and deliver a return on education.

450+ colleges and universities are already members of EAB’s Student Success Collaborative—keep reading to learn why.

Proven Results


the amount of year-one revenue gains seen from members of the Student Success Collaborative

More results from current members:

  • 2-11% increases in first-year retention
  • 18% increase in degrees conferred to African-American students
  • 35% increase in students declaring a major at the end of their first year

  • 8% increase in four-year graduation rate
  • 8 fewer credit hours at completion on average
  • 4.5% increase in persistence for new transfers

Member Testimonials

Diverse Institutions Seeing Impressive Results

Our Student Success Collaborative members have seen gains in first-year retention from 2 to 12 percentage points, and graduation gains from 3 to 11 percentage points. The Case Study Compendium showcases 12 diverse approaches to improving student outcomes.

Download the Case Study Compendium

 Case Study Compendium

Features & Benefits

Drive impact through insight

We create a customized, predictive model so you can identify at-risk students and isolate systemic barriers to degree completion.

With a cross-campus referral system and real-time student engagement data, EAB's student success management system, Campus, enables personalized care pathways and closed-loop support recommendations.

Value beyond the technology

Each of the 450+ members that deploy EAB's student success management system is a part of a larger movement called the Student Success Collaborative. Members of the Collaborative receive a different-in-kind experience: support-dedicated consulting, access to the most progressive student success conference in the country (CONNECTED), a customized best practice library, monthly Collaborative-wide webconferences, and much more.

“I have been engaged with student success for 30 years. For 25 of them, I have been wishing I could do the kinds of things SSC is doing.”

 –Dr. Kris Smith, Associate Provost, George Mason University

See what our other members have to say →

The Evolution of Student Success

Student success has come a long way.

Update your strategy with proven best practices.

Contact Us
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